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Elements and Performance Criteria

  1. Develop and maintain knowledge of blind and awning products
  2. Collect and organise materials, product samples and visual aids for future retrieval and use
  3. Research and analyse information on building styles, building codes, regulations and legislation required for assessing suitability of blind and awning products
  4. Assess suitability of blind and awning products for customer requirements, and building and location
  5. Inspect location for product observing work health and safety (WHS) requirements
  6. Assess restrictions and limitations of building and natural environment
  7. Assess restrictions and limitations of blind and awning products
  8. Provide advice to customer following assessment on suitability of blind and awning products
  9. Explain building covenant and other regulations and legislative requirements relevant to product, building and location to customer
  10. Select range of suggested product styles and materials, and present to customer for evaluation
  11. Discuss and respond to customer queries using examples to illustrate advice on finished products
  12. Prepare report of recommended product costing and overall estimate
  13. Present assessment and costing information to customer

Performance Evidence

There must be evidence the candidate has completed the tasks outlined in the elements, performance criteria, and foundation skills of this unit, which must include the ability to:

assess each of the following requirements for blinds and awnings, and provide a suitable and practical assessment in line with customer requirements:

awning in a residential property

exterior blinds in a multi-story commercial property

awning on a ground level commercial property abutting a natural feature of cultural significance

exterior blinds in a bushfire-prone location

work with others, recognising dependencies and using cooperative approaches to optimise work flow and productivity.

Knowledge Evidence

There must be evidence the candidate has knowledge of:

legislation, regulations, standards and codes of practice applicable to assessment of suitability of blinds and awnings described in the performance evidence:

codes relating to wind loads, fire attenuation and set backs

building covenants and heritage trust

body corporate requirements

environmental requirements and constraints

work health and safety (WHS) requirements

standards and requirements specific to site, and policies and procedures for assessing suitability of blinds and awnings for situations

sources of authoritative and current information on blinds and awnings specified in performance evidence

types of tools and equipment used for assessing suitability of blinds and awnings for situations, and procedures for their safe use, operation and maintenance

types and styles of buildings, and legislation that applies to their construction, modification and decoration

terms used to describe components of blinds and awnings

sources of authoritative and current information on products relating to assessment services described in performance evidence

workplace procedures relating to:

assessing suitability of blinds and awnings

customer service standards

communicating product information to customers, including presentation methods

recording and reporting outcomes of customer discussion

storing and retrieving product information

documenting, communicating, reporting and retrieving assessment-related information

products suitable to customer location

emerging trends in blinds and awnings, including new materials and their associated energy ratings and fire-retardant attributes

key features and characteristics of products and components used in the construction and installation of blinds and awnings, including features described in:

product instructions and specification sheets

service conditions

manufacturer specifications

special requirements

restrictions and limitations on suitability of blinds and awnings:

building, including materials, height, architectural integrity, structure and access

natural environment, including overhang, space and height

weather, including wind rating and rainfall

directional perspective, including north, south, east and west facing

impact of the following customer requirements on suitability of blind and awning product:

advertising and branding

darkening effects

decoration

insulation

light dispersal

noise reduction

presenting a professional image

privacy

sun protection

weather protection

principles and techniques of customer service

mathematical methods for estimating and measuring blinds, awnings and their installation locations.